Legal
Last updated: March 1, 2026
By engaging ColdConvert's services, you agree to be bound by these Terms of Service. Please read them carefully before proceeding. If you do not agree with any part of these terms, you may not use our services.
These terms apply to all clients, visitors, and others who access or use ColdConvert's services, website, or associated materials.
ColdConvert provides B2B outbound lead generation services including, but not limited to, ideal customer profile (ICP) research, lead list building, email infrastructure setup, LinkedIn outreach campaigns, copywriting, sequence creation, AI-powered reply management, and campaign reporting.
The specific scope of services is defined in the individual service agreement or proposal provided to each client prior to engagement. Any services not explicitly outlined in the agreement are not included unless separately agreed upon in writing.
Services are provided on a monthly retainer basis with a minimum commitment period of three months. Payment is due at the start of each billing period. ColdConvert reserves the right to pause or terminate services if payment is not received within seven days of the due date.
All fees are stated in US dollars unless otherwise agreed. Clients are responsible for any applicable taxes or transaction fees associated with international payments.
Refunds are not provided for services already rendered. If a client terminates the agreement before the minimum commitment period ends, the remaining balance for the committed term is due in full.
To deliver effective results, clients agree to provide timely access to necessary accounts, tools, and information as requested by ColdConvert. This includes but is not limited to email accounts, LinkedIn credentials or access, CRM access, and company and product information.
Clients are responsible for ensuring that any information, data, or materials they provide to ColdConvert are accurate, legally obtained, and do not infringe on any third-party rights.
Clients agree not to use ColdConvert's services for spam, unsolicited bulk messaging, or any activity that violates applicable laws or platform terms of service.
Both parties agree to keep confidential any proprietary information shared during the engagement, including but not limited to business strategies, customer data, pricing, and campaign performance. This obligation survives termination of the agreement.
ColdConvert will not share client-specific data or campaign details with third parties without explicit written consent, except where required by law.
All campaign assets, copy, sequences, and deliverables created by ColdConvert for a client become the client's property upon full payment of all outstanding fees. ColdConvert retains the right to use anonymized campaign data and results for internal analysis and improvement.
ColdConvert's own brand assets, methodologies, frameworks, and proprietary systems remain the exclusive property of ColdConvert at all times.
ColdConvert makes no guarantees of specific outcomes, including but not limited to reply rates, meetings booked, or revenue generated. Outbound performance depends on many factors outside ColdConvert's control, including market conditions, product-market fit, and client responsiveness.
Historical results shared in case studies or marketing materials represent past performance and do not guarantee future results.
To the maximum extent permitted by applicable law, ColdConvert shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or related to the use of our services.
ColdConvert's total liability to any client shall not exceed the total fees paid by that client in the three months preceding the claim.
Either party may terminate the agreement with 30 days written notice after the minimum commitment period has been fulfilled. During the notice period, services will continue and payment remains due.
ColdConvert reserves the right to terminate the agreement immediately if a client violates these terms, engages in fraudulent activity, or causes reputational harm to ColdConvert.
These terms shall be governed by and construed in accordance with applicable international commercial law. Any disputes arising from these terms shall be resolved through good-faith negotiation before pursuing formal legal proceedings.
ColdConvert reserves the right to update these Terms of Service at any time. Clients will be notified of material changes via email. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
If you have any questions about these Terms of Service, please reach out via the contact form on our website or by emailing us directly through our Calendly booking page.